| Level |
Escalation To |
Timeline |
| Level 1 |
Siddharth Saraswat (Relationship Manager), Mobile number (9811330015) and email ID (thewealthconcepts@gmail.com) |
2 working days |
| Level 2 |
Sonal Saraswat (Proprietor), Mobile number (9810717992) and email ID (service@wealthconcepts.co.in) |
10 working days |
| Level 3 |
Concerned AMC Investor
Relations Department |
If not resolved at Level 2 within 10 working days |
| Level 4 |
SEBI SCORES Portal – https://scores.sebi.gov.in |
If not resolved within 30 days |
| Level 5 |
SMART OOR Portal –
https://smartodr.in- Online Dispute Resolution |
For arbitration and mediation |
